Last updated: 7 October 2026
This Privacy Policy explains how Lambda3Tech collects and uses personal information when you visit the website, place an order, contact us or otherwise interact with the store.
Information We Collect
Depending on how you use the website, we may collect:
- Order and contact information: name, email address, telephone number, billing address and shipping address.
- Payment information: information needed to process your payment. Full card details are handled by the relevant payment provider rather than stored by Lambda3Tech.
- Account information: username, password and other information if you create an account.
- Messages and enquiries: information you provide when contacting us about products, orders, returns or hard-to-find parts.
- Technical information: IP address, browser type, device information and information about how you interact with the website, including information collected through cookies where applicable.
How We Use Your Information
We use personal information where necessary to operate the store and provide the services you request, including processing and fulfilling orders, arranging delivery, responding to enquiries, handling returns and complaints, maintaining accounts, preventing fraudulent transactions, improving the website and keeping records required by law.
Marketing communications are only sent where you have chosen to receive them or where otherwise permitted by applicable law.
Orders and Retention
Order and transaction information is retained for as long as reasonably necessary to manage the transaction, handle possible returns or disputes, maintain appropriate records and comply with applicable legal obligations.
Where a longer statutory period is not required, Lambda3Tech currently uses a six-year retention period for general order records. Information that is no longer necessary will be deleted or anonymised where reasonably practicable.
Cookies
Lambda3Tech uses cookies and similar technologies required for website and shopping functionality, including maintaining shopping-cart contents and remembering relevant preferences.
Some third-party services may also process technical information or set cookies when used on the website. Where consent is required, these technologies should be used in accordance with the applicable cookie settings and consent mechanism.
Payments
Payments are processed through the payment methods made available at checkout, including PayPal where available. Payment providers may receive information necessary to authorise and process a transaction, such as your name, contact details, billing information and transaction amount.
Payment providers process personal information under their own privacy policies and security procedures.
Sharing Information
We do not sell or rent your personal information.
We may share information with service providers where necessary to operate the store or fulfil your request, including payment providers, delivery and shipping services, website hosting and technical service providers.
We may also disclose information where necessary to comply with a legal obligation, protect our rights, prevent fraud or respond to a lawful request from a competent authority.
Data Security
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure or loss. No internet-based service can guarantee absolute security.
Your Rights
Depending on the circumstances and applicable law, you may have rights to access, correct, delete or restrict the processing of your personal information, together with other rights provided by data-protection law.
You may contact Lambda3Tech to exercise an applicable right or ask how your information is being used. We may need to verify your identity before responding to a request.
Contact
For privacy questions or requests concerning your personal information, please use the Contact page.
Changes to This Policy
This Privacy Policy may be updated when the website, services or applicable requirements change. The date at the top of this page indicates when it was last updated.